You pay only after the repair is complete and you approve it. The documents are encrypted and stored within the EU, and we handle personal data in accordance with the GDPR. We adhere to the highest security standards of banks and financial institutions.
Protection of personal data in accordance with the GDPR and the security standards of banks and financial institutions
Payment in a safe deposit box
Active protection
Active
Approved price: 2315 CZK
The money is in safe custody
The craftsman is performing the work...
Waiting for your confirmation
The money remains in custody until you approve the work yourself.
How deposit payment works
The repair cost is known in advance
The money will be released to the supplier only after the work is completed and you have confirmed its receipt.
01
You approve the price of the repair
Before starting the work, you will receive a quote. Work will only begin after your approval.
02
Payment is in escrow
After payment, the amount remains in escrow until the work is completed and you confirm its receipt.
03
The supplier will complete the work and provide proof of its results
Photographs will help you verify the execution according to the approved specifications.
04
Confirm the takeover
After your confirmation in the app, the payment will be released by the supplier.
You will receive an offer with the exact price. Only after your approval will anything else be initiated.
You pay into a secure account, not directly to the craftsman. The money remains in custody until the work is completed.
The craftsman completes the work and takes a photo of the result. The images are compared with the initial state so that you can verify that the task has been completed.
The payment will be released to the craftsman only after your confirmation in the app. Until then, it remains in escrow.
You will release the money only when you are satisfied with the work completed.
If something doesn't fit, the money stays in the safe.
Does the work not correspond to what was agreed upon?
You refuse to complete the transaction and open a complaint directly in the app. The money remains in escrow until the situation is resolved, and Enestu will help you with the next steps.
Verification of craftsmen
We only accept proven experts for the network
Every craftsman undergoes verification before their first job. The process doesn’t end there — after every completed repair, we also track customer reviews.
Verified ID number
We verify active business authorization or registration in the commercial register.
References and evaluations
The evaluation is based on completed contracts. Craftsmen with a long-term low rating leave the network.
Liability insurance
At the beginning of the cooperation, every supplier is asked about their insurance coverage.
Data protection & privacy
Your data belongs to you
You manage the documents, plans, and personal data. Without your permission, no one else has access to them.
Data in the EU
We store the data on servers in the European Union.
Encryption
The documents are encrypted during storage and transmission. We store the encryption keys separately from the data.
You control access
The craftsman sees only the information necessary for the specific repair, not the entire property plans or other personal details.
Protection of personal data
We handle personal data in accordance with the GDPR. We do not sell data to third parties and you can request access, rectification or deletion.
Legal information
Who is Enestu and how do payments work?
Enestu is a technological and commercial intermediary that connects property owners with vetted craftsmen. Payments and the release of funds from escrow are processed by Stripe as a licensed payment service provider in accordance with PSD2. Transfers are made via the SEPA network. Enestu is not a bank or payment institution and does not directly handle your funds.
Most common questions
Most common safety questions
After the price quote is approved, the money is reserved in your account/card via Stripe. The funds will remain reserved until the completion of the reservation and your confirmation of the completion of the work is received.
Only after you have checked and approved the completed work in the application.
Please state your reservations in the acceptance protocol when handing over the work. The amount for the order will remain withheld until the situation is resolved.
Only you manage the documents and personal data. Only you can grant other people access to them with your permission and only to the extent necessary for a specific task.
The data is stored on servers in the European Union and the data is processed and stored in accordance with the GDPR and applicable laws.
Yes. The documents are encrypted during storage and during transmission, and the encryption keys are stored separately from the data.
They will see only the information necessary to complete the contract.
It verifies the business license, necessary documents, and liability insurance. After completing the orders, it also monitors customer reviews.
Yes. In accordance with the privacy policy, you can request access to your data, its correction or deletion.
Build a home in just a few minutes
Enter your email and start for free. No credit card required and no commitment.
