Terms and conditions of business

The controller of personal data is Enestu s.r.o., with its registered office at [add address before starting], ID No. [add], registered in the Commercial Register kept by the [court, section, entry]. For matters concerning the protection of personal data, please contact us at the address: support@domophoria.com.

Depending on the way our platform is used, we process mainly the following categories of personal data:

• Identification and contact details — name, surname, e-mail address, phone number.
• Property data — address, type of property, uploaded documents and photos.
• Payment details — is processed exclusively by our partner Stripe; we do not store card numbers or bank accounts.
• Operational and technical data — IP address, device type, activity logs in the application.

We only share your data with trusted partners who are bound by a contract on the processing of personal data:

• Stripe, Inc. — payment processing; data in the EU (Stripe Technology Europe, Ltd.).
• Google Cloud (Europe-West3) — cloud hosting and data storage; data exclusively in the EU.
• Email communication provider — transactional emails (specific provider to be added before launch).

We do not sell or share your personal data with third parties for their own marketing purposes.

We store personal data for the duration of the contractual relationship and for a maximum of [X years] after its termination, unless required by law or legitimate interest (e.g., the statutory retention period for accounting documents is 5 years). After the expiration of the period, the data are anonymized or securely deleted.

As a data subject, you have the following rights that you can exercise by e-mailing to support@domophoria.com:

• Right of access — to receive a copy of the data we process about you.
• Right to rectification — to request the correction of inaccurate or incomplete data.
• Right to erasure — request the deletion of data under the conditions set out in the GDPR.
• Right to portability — to receive data in a machine-readable format.
• Right to object — against processing based on legitimate interest.
• Right to withdraw consent — at any time, without affecting the legality of previous processing.

You also have the right to file a complaint with the supervisory authority — in the Czech Republic, it is the Office for the Protection of Personal Data (ÚOOÚ)., www.uoou.cz.

Our website uses cookies that are essential for the proper functioning of the platform (session and login cookies) and analytical cookies to improve the service. We only use analytical cookies with your consent, which you grant through a checkbox when you first visit the website. Detailed cookie settings can be changed at any time in your browser settings or through the [link to the consent manager — add].

Any questions or requests regarding the protection of personal data should be sent to support@domophoria.com. We respond to requests without undue delay, no later than 30 days. You can also send general questions using the contact form.