How it works

Overview of your property in one application.

– Documents, equipment and repair history in one place.
– Comments on planned maintenance and inspections.
– Repairs from the time of reporting to the receipt of the finished work.
– Payment for the repair after completion and acceptance of the work.

You can find documents, equipment, repairs, and the history of repairs for your property in the app. You can submit a repair request from anywhere and track its progress in one place.

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View the price list

No card to start with
You pay only after the repair is completed
GDPR & data in the EU

Digital component

Digital file of your property

The digital file clearly describes your property, its layout and technical systems. It includes the current owners, measurements, the year of construction, the type of construction, the energy rating, floor plans, photos, maintenance, and a history of repairs — all in one place.

Digital safe

6 ingredients

Ownership and legal documents

4 documents

Insurance and guarantees

4 documents

Maintenance and history of repairs

4 documents

Instructions

3 documents

Energy
and services

5 documents

Crisis
and operational plans

4 documents

Digital safe

All documents
safely in one place

The safe is a secure repository for everything related to the property. Documents are organized into six folders — always accessible from a mobile device, encrypted in the EU.

Documents proving what you own, how you acquired it, and what obligations are associated with it.

Examples:

List of ownership

Purchase contract

Mortgage or lease agreement

The measure of real estate tax

Your protection when something is damaged, broken, or needs to be replaced.

Examples:

Insurance contract for real estate

Warranty on the washing machine

Warranty on the refrigerator

Warranty on the dishwasher

A record of what was checked, repaired and who did it.

Examples:

Electrical installation inspection

Boiler inspection

Inspection of the chimney

Last invoice for repairs

How to operate, set up and maintain everything in your home.

Examples:

Instructions for the washing machine

Instructions for the refrigerator

Instructions for the dishwasher

Contracts that give your home energy and an electricity connection.

Examples:

Water supply contract

Electricity supply contract

Contract for connecting to the internet

Contract for the disposal of waste

Gas supply contract

Everything you need for a quick response in a crisis and to understand how your home works.

Examples:

The plan of the house

Process of closing the water

Procedure for closing the gas supply

Procedure for turning off the electricity

Building Energy Performance Certificate (PENB)

Overview of equipment and maintenance dates

Technique under control,
Timely inspections

Write down important information about the equipment in your property and
inspection dates. Enestu will remind you of them according to the data you enter.

Home score (HARI)

Home status score (HARI) — an overview in one number

The home status score (HARI) is a number ranging from 0 to 100. It is calculated based on the validity of inspections, the age of key equipment, and the number of resolved defects. The higher the score, the better the property’s reported condition.

WHAT AFFECTS THE SCORE

Inspections

90 %

The age of technology

70 %

Fixed defects

85 %

85 GOOD CONDITION

Home score (HARI)

Apartment Prague 5 · updated today

4/5

inspection of the current regulations

7

Repair solved

12 years

Average age of the equipment

Warning

Warnings that you can rely on

Enestu monitors deadlines and risks and notifies you in a timely manner. You can report a service request directly from the notification with one click.

You can report a fix for each alert with just one click.

Inspection and legal controls

The upcoming or already completed legal inspections of electrical installations, gas systems and other systems.

Weather

Extreme weather around the property — storms, frost or flooding.

Insurance (we are preparing)

The imminent renewal of the insurance contract or a change in its terms.

Mortgage (we are preparing)

The term refixation or end of the fixation period —
with sufficient advance notice.

Repair step by step

From a reported defect to a safely completed repair

I don't know about any phone calls to unknown craftsmen or making any hasty payments. You will only pay after you have inspected the repair and have it delivered.

You submit a request for service or repair

In the application, you will describe the problem and the scope of work required, attach photos of the device or location, and any documents, such as the inspection report. Finally, you will specify your preferred date.

Enestu proposes a solution

Enestu will contact the appropriate supplier according to the assignment. Before starting the work, you will receive a price quote for approval with the final price. After its approval, Enestu will arrange the date and the next steps.

A proven craftsman will carry out the repair

Within a predetermined timeframe, a proven craftsman or service organization performs the agreed work according to the approved price quote at the destination location. It will be verified using a unique code that you will be able to verify.

You will pay only after receiving the work

After the work is completed, you will check and approve everything. Only after the handover of the work has been approved will the payment be released to the service organization.

Emergency assistance with one button

In the event of an accident (e.g., a burst pipe), one click will call the nearest verified partner. The app will evaluate the request as urgent and send help to your coordinates.

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Most common questions

What do you need to know?

The basic setup of a home takes approximately two to five minutes. At the beginning, you do not need a payment card.

Basic data is enough: the type and address of the property and information about key technical components, such as main water and gas connections, the electrical distribution panel or heating.

No. Start with what you have on hand, and add the other documents or data gradually.

The digital component is a comprehensive profile of the property, its layouts, technical systems and history. The digital vault serves to securely store contracts, plans, revisions, invoices and other documents.

It is a number from 0 to 100 that summarizes the registered condition of the property. It is based primarily on the validity of revisions, the age of key equipment, and resolved defects. The higher the score, the better the registered condition of the home.

For example, for upcoming or past inspections, recommended maintenance, extreme weather around the property, renewal of insurance, or the end of mortgage fixation (after entering the necessary data in the application)

You take a photo of the defect and briefly describe it. You will receive a solution proposal, a specific craftsman, a deadline, and the final price. After your approval, the repair will be carried out, you will check the result, and only then the payment will be released.

It keeps a record of repairs, maintenance, revisions, service interventions and important changes. This way, you can easily see what has been done on the property and when further servicing will be needed.

After setting up the home, there is only a minimum of information. You can add more data and documents gradually; you return to the app mainly for status checks, notifications, or new repairs.

Overview of your property in one application.

Digital file of your property